FAQ
You will need a valid referral from either your GP or Optometrist, in order to receive any Medicare Rebates.
What to bring to your first appointment?Valid Referral
Medicare Card
Pension or Concession card or DVA card
Private Health Insurance card
A list of your current medications and allergies
List of your current and past medical problems
Your current Spectacles
As your pupils may be dilated, it is best that you bring sunglasses to wear after your consultation, to help reduce glare.
You might wish to arrange for someone to drive you home, as your vision may be too blurry to drive. The dilating drops may take up to 4 hours to wear off. If you are unable to arrange a driver, you may like to have a cup of coffee at one of the many local Cafes until your eyes feel clear enough to drive.
Payment for Your Consultation?Midland Swan Valley Eye Clinic is a Private Ophthalmic Practice, and asks all patients to pay for their consultation on the day, before leaving.
We offer a discounted rate to Pensioners and patients over the age of 80 years.
We accept all major credit cards, EFTPOS and cash.
There may be additional charges if any special tests or procedures are needed on the day.
We offer the Medicare “Easy claim” where we transmit your claim electronically to Medicare on your behalf. If you have registered your bank details with them, they will deposit their rebate into your bank account within 48 hours.
Your Health Fund does not cover the cost of your consultation in our rooms.
We offer a discounted rate to Pensioners and patients over the age of 80 years.
We accept all major credit cards, EFTPOS and cash.
There may be additional charges if any special tests or procedures are needed on the day.
We offer the Medicare “Easy claim” where we transmit your claim electronically to Medicare on your behalf. If you have registered your bank details with them, they will deposit their rebate into your bank account within 48 hours.
Your Health Fund does not cover the cost of your consultation in our rooms.
If you are unable to attend your appointment?If you need to cancel your appointment, please phone our office at least 24 hours in advance to enable us to offer this appointment to another patient.
How long will your appointment take?Please allow 2 hours for your appointment, although it is possible that it will take less time.
When you arrive at the clinic you will be asked to provide some personal information to the Receptionist and complete a form.
You will see our Orthoptist, prior to seeing Dr Ross. The Orthoptist will do a preliminary examination which includes the reason for your visit, taking your medical history, checking your visual acuity and performing any relevant tests. Dilating drops will be placed in your eyes, and you will be asked to have a seat in the Waiting Room, giving the drops time to work. Dr Ross will then finish your consultation.
Waiting times can vary due to a number of factors, including patients presenting with multiple or complicated eye conditions, dilation of your pupils, and Dr Ross may be asked to see an emergency patient who may be at risk of losing their sight.
Hospitals that Dr Ross Operates at?Dr Ross operates at St John of God Hospital in Midland, and the Perth Eye Hospital in West Perth.
He is a “No Gap” Doctor with HBF, Medibank, BUPA, HIF and most other health funds.
You will see Dr Ross at his Midland Consulting rooms for your initial consultation. His receptionist will then arrange a suitable date for your operation, should this be required, and go through the associated paperwork with you.
Ophthalmic EmergenciesIf you have an eye emergency outside our normal office hours, please go to the Emergency Department at either Royal Perth Hospital or Sir Charles Gardiner Hospital.